TERMS & CONDITONS

 

PRICES

Prices in the web store are stated in euro (€) and include Finnish VAT 24%.

PAYMENT METHODS

Jatuli web store accepts a variety of payment methods including major credit cards. Visa, Visa Electron, Master Card are accepted. All credit card transactions are secure. Visa payments are done with Verified by Visa and Master Card with MasterCard Secure Code verification service.

All payments are processed through Stripe.

ORDER CONFIRMATION

Once we have received your order, we will send you an order confirmation to the e-mail address you provided when submitting your order. All items listed in the web store are in stock. However, should we have any problems with our stock levels when receiving your order, we reserve the right not to deliver the items. Should we be unable to deliver in accordance with the terms in the confirmation of order, we will contact you and give you the opportunity to cancel the order.

SHIPPING & DELIVERY

Jatuli web store ships internationally. Orders are sent either via Finnish Post Office or Fedex. We aim to dispatch all orders within three business days after the order confirmation, excluding Finnish holidays and weekends.

You have up to 14 days to exchange/return your product. Exchanging an/or returning the product will happen at customers own expense (not in case of reclamations)

If you are located outside Finland, please allow up to 14 days for delivery. Please note that customers from non-EU countries are responsible for any possible import customs and taxes.

LAW & JURISTIDICTION

Finnish law will be applied to all disputes related to Jatuli web store or to these terms and conditions. All possible legal procedures will be handled in municipal court in Helsinki Finland.