Terms & Conditions
Prices in the web store are stated in euro (€) and include Finnish VAT 24%.
Jatuli web store accepts a variety of payment methods including major credit cards. Visa, Visa Electron, Master Card are accepted. All credit card transactions are secure. Visa payments are done with Verified by Visa and Master Card with MasterCard Secure Code verification service.
All payments are processed through Stripe.
Once we have received your order, we will send you an order confirmation to the e-mail address you provided when submitting your order. All items listed in the web store are in stock. However, should we have any problems with our stock levels when receiving your order, we reserve the right not to deliver the items. Should we be unable to deliver in accordance with the terms in the confirmation of order, we will contact you and give you the opportunity to cancel the order.
SHIPPING & DELIVERY
Jatuli web store ships internationally. Orders are sent either via Finnish Post Office or Fedex. We aim to dispatch all orders within five business days after the order confirmation, excluding Finnish holidays and weekends.
You have up to 14 days to exchange/return your product. Exchanging an/or returning the product will happen at customers own expense (not in case of reclamations)
If you are located outside Finland, please allow up to 14 days for delivery. Please note that customers from non-EU countries are responsible for any possible import customs and taxes.
LAW & JURISTIDICTION
Finnish law will be applied to all disputes related to Jatuli web store or to these terms and conditions. All possible legal procedures will be handled in municipal court in Helsinki Finland.
Privacy & Security
Customer information is being collected and kept for the sole purpose of efficient order process and delivery of goods to the right address, and is gathered only at your consent.
We do not pass on your information to any third party. Customer details needed for delivery are passed on only to the delivery/shipping company. No sensitive information is passed on. If you wish to know what information is stored on you, please address your inquiry to info(ät)jatuli.com
We ensure you that we operate with the highest care and security standards when it concerns your personal data.